Refund Policy

New institutes get a free trial period with no payment required. You will not be charged unless you actively choose to subscribe to a paid plan after the trial ends.

Monthly subscription fees are billed in advance for the upcoming month. If you cancel within 7 days of a monthly charge and have not made significant use of the platform in that period, you may request a full refund for that charge.

Annual subscriptions are billed upfront for 12 months. If you cancel within 14 days of purchase, you may request a full refund. After 14 days, refunds for annual plans are pro-rated for the remaining unused months, less any discount applied for choosing the annual plan.

Email alpesh22work@gmail.com with your institute name and registered email, and the reason for the refund request. Approved refunds are processed within 5–7 business days back to the original payment method via Razorpay.

• One-off onboarding, data-migration or custom setup services, once delivered.
• Any portion of a subscription period during which the account was found to violate our Terms of Service.

You can cancel auto-renewal at any time from account settings or by contacting support. Cancelling stops future billing; it does not automatically trigger a refund for the current period unless it falls within the windows described above.

For refund or billing queries, write to alpesh22work@gmail.com or call +91 93283 53071, Monday–Saturday, 09:00 AM–07:00 PM IST.

This page is a general summary provided for convenience and does not constitute legal advice.